Understanding Washing Machine Error Codes

Modern washing machines use electronic fault codes to identify problems. When something goes wrong, the machine stops and displays a code on its display panel (or flashes its indicator lights in a specific sequence on machines without a display). These codes can save you significant time and money by pointing an engineer directly to the faulty component.

Bosch / Siemens / Neff Error Codes

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CodeMeaningAction
E18 / F18Pump/drain faultClean filter; check drain hose
E17 / F17Water inlet faultCheck water supply and inlet hose
E23Leakage / Aquastop triggeredEngineer required — check for leak
E27Voltage faultCheck socket and power supply
E3 / F3Heating faultEngineer required — likely element

Samsung Error Codes

CodeMeaningAction
4E / 4CWater not fillingCheck water supply and inlet valve
5E / 5CDrain faultClean filter; check drain hose
3E / 3CMotor faultEngineer required
UE / UbUnbalanced loadRedistribute load and retry
LE / LCLeak detectedCheck under machine; engineer required

Hotpoint / Indesit Error Codes

CodeMeaningAction
F-01Door lock faultCheck door is closed; may need new lock
F-05Drain faultClean filter; check pump
F-07 / F-08Heating faultEngineer required — element or sensor
F-11Pump circuit faultEngineer required
F-12 / F-13Control module faultEngineer required

LG Error Codes

CodeMeaningAction
OEDrain faultClean filter and drain hose
IEInlet faultCheck water supply
UEUnbalanced loadRedistribute and retry
PEPressure sensor faultEngineer required
LEMotor faultEngineer required

What to Do With an Error Code

Note the code down and try the simple checks suggested above. If the simple checks do not resolve it, share the code with your engineer when booking — it can significantly reduce diagnostic time and therefore cost. An engineer who knows exactly what they are dealing with before arriving can often bring the right part with them and complete the repair on the first visit.